Privacy Policy

Legal Disclaimer

1. Your Privacy Is Important to Us

At Alexandra Vlad OD LLC, we are committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our office or website.

2. Information We Collect

We may collectthe following types of information:

Personal Identifiable Information (PII): Your name, address, phone number, email, date of birth, etc.
Health Information (PHI): Medical history, vision prescriptions, diagnoses, insurance details, and any other information related to your eyecare.
Website Usage Data: IP address, browser type, pages visited, and time spent (if applicable)

3. How We Use Your Information

We use your information to:

Provide and coordinate your vision and eye care
Process payments and insurance claims
Schedule appointments and send reminders
Communicate with you about your care or services
Comply with legal and regulatory obligation

4. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA). Your health information is protected and will not be shared without your written consent, except where permitted or required by law.

5. Sharing of Information

We may share your information with:

Insurance providers and billing services
Other healthcare professionals involved in your care
Business associates who help us operate (with proper confidentiality agreements)
Law enforcement or government agencies as required by law

We do not sell your personal or health information.

6. Your Rights

Under HIPAA and Florida law, you have the right to:

Access your health records
Request corrections to your records
Request limits on how we use or share your information
Get a list of disclosures we've made of your health info
File a complaint without fear of retaliation

7. Website Privacy

If you visit our website:

We may collect data using cookies or analytics tools to improve the user experience.
We do not knowingly collect personal data from children under 13.
Contact forms may collect personal information; this information is treated with the same privacy protections as in-office data

8. Data Security

We maintain physical, electronic, and procedural safeguards to protect your information against unauthorized access or disclosure.

9. Policy Updates

We may update this Privacy Policy as needed. Changes will be posted on our website and available in our office.

10. Contact Us

If you have questions or concerns about this policy or your information, please contact:

Alexandra Vlad OD LLC
675 Tatonka Terrace, The Villages, FL 32162
(407) 269-9438
www.vladeyecare.com

Dr. Alexandra Vlad, O.D. LLC